In Point of Success Version 2.54 and above:

Use of the Epson Advanced printer driver version 4 is required.

Click here to download the version 4 driver: http://www.posdl.com/APD_406aE.exe

Printer Driver Installation

1. Double-click the downloaded file to run the installer
2. Accept the license agreement and click Next
3. Choose Standard Setup and click Next
4. In the Printer Configuration window click the Add button to select the printer to install
5. Select Epson (TM-U220 or TM-U230) Receipt
6. Select the Port Type
   For parallel port: Select Create a Parallel Port, then select the port from the list of ports
   For serial port: Click Create a Serial Port
     Select COM: port
     Baud rate - Set to 9600
     Data Bits - 8
     Stop Bits - 1
     Flow Control - DTR/DSR
     Parity - None
   For Ethernet port: Select Create Ethernet Port and enter the IP address of the printer
7. Click Next
8. Review settings and click next
9. Driver installation will complete

Printer Driver Configuration

1. Open the printer properties window (Start > Control Panel > Printers and Faxes and right-click the printer you installed. In Vista select: Run as Administrator > Properties  in XP select: Properties
2. Verify the version of the driver you have installed by clicking the Version tab. These instructions are for "Install Version APD ver4.06a"
3. On the General Tab click the Printing Preferences button
4. Click the Layout tab
5. Drop down paper Size list and choose User Defined
6. In Paper Size Name field enter "POS Receipt"
   Enter 76 for Paper Width
   Enter 3276 for Paper Length
   Click Save Paper Size button
   Click OK to close the user-defined paper size window
   Click OK to close the Printing Preferences window
7. Click the Advanced tab
8. Click the Printing Defaults button
   Click the Layout tab
   Drop down the Paper Size list and choose POS Receipt
9. Click OK to close the Printing Defaults window
10. Click OK to close the printer properties window

Note: If you have installed and configured the printer driver as instructed and still have problems printing receipts over 11 inches in length, follow these instructions to modify your Point of Success receipt template:

1. Go to Office Manager > Reports > Receipts
2. Right-click the template and choose Edit
3. Click File > Page Setup
4. Select your printer from the printer list
5. Click the Paper Size tab
6. Select POS Receipt in the paper size list
7. Click the Paper Source tab
8. Select Document[Feed,Cut] in the Paper Tray list
9. Click OK to save the settings
10. Click File > Save As to save the receipt template to a name you will recognize (Leave the name of the template as it is and enter the name of your restaurant at the end of the existing name)
11. Complete the save and close the Report Designer window
12. Remember to assign your edited templates in Office Manager > Tools > Select Printing Templates

In Point of Success version 2 and above:

Use of the Epson Advanced printer driver version 3 and above is required.

Click to download the printer driver: http://www.posdl.com/apd301de.exe.

Download the driver file, then double-click the file to run the installer. Installation of the driver is automatic.

Printer Driver Configuration

1. Click Start > Control Panel > Printers and Faxes
2. Right-click the Epson TM-U220 printer and choose Properties from the context menu
3. On the General tab, click the Printing Defaults button
4. Click the Layout tab
5. Drop down the Paper Size list and select User Defined Paper Size
6. In the Height field, enter 9998
7. Click OK untul the main Preferences window is displayed
8. Click the Advanced tab
9. Click the Printing Defaults button
10. Click the Layout tab
11. Drop down the Paper Size list and select User Defined Paper Size
12. In the Height field, enter 9998
13. Click OK
14. Click OK in the Printing Defaults window
15. Click OK in the printer properties window to save the setting and complete the printer configuration

Printing Template Selection

Receipt printing templates designed for this printer have the printer name “Epson TM-U220” in the template name. For example, the customer receipt template designed for this printer is named “Customer Receipt (Epson TM-U220).” Selection of printing templates is accomplished in the Point of Success Office Manager program in the Tools center. Click Select Printing Templates in the lower right corner of this window to assign the appropriate templates.

In Point of Success version 1:

These are instructions for selecting and configuring the printer driver for trouble-free use of the standard receipt printer templates included in Point of Success.

Printer Driver Selection

These receipt templates were designed for and require the Epson Advanced Driver Set.

Click to download the printer driver:  http://www.pointofsuccess.com/download/ADT210E.exe

Printer Driver Installation

The Epson Advanced Driver Set is provided in a standard installation file. Double-click this file to begin the installation process.

1. Launch the installer
2. Choose the operating system you are running on the computer
3. Select the appropriate printer model from the list provided
4. Choose to Always Overwrite existing files
5. Installation will complete, asking you to restart the computer

Printer Driver Configuration

1. Go to Start > Control Panel > Printers and Faxes, then right-click the printer you just installed and select Properties from the pop-up menu.
2. Click the General tab
3. Click the Printing Preferences button near the bottom of the window
4. Click the Paper/Quality tab at the top of the window
5. Select Report/Partial Cut from the drop-down list
6. Click the Advanced button at the bottom of the window
7. Select 76 x 3276 mm from the Paper Size drop-down list
8. Click OK in the Advanced Options window
9. Click OK in the Printing Preferences window
10. Click the Advanced tab
11. Click the Printing Defaults button at the bottom of the window
12. Click the Paper/Quality tab
13. Select Report/Partial Cut from the Paper Source drop-down list
14. Click the Advanced button in the Printing Defaults window
15. Select 76 x 3276 mm from the Paper Size drop-down list
16. Click OK in the Advanced Options window
17. Click OK in the Printing Defaults window
18. Click the Device Settings tab
19. Select 76 x 3276 mm in the drop-down list for Report [Partial cut]
20. Click OK to close the printer properties window and save the settings

Printing Template Selection

Receipt printing templates designed for this printer have the printer name “Epson TM-U200B” in the template name. For example, the customer receipt template designed for this printer is named “Customer Receipt (Epson TM-U200B).” Selection of printing templates is accomplished in the Point of Success Office Manager program in the Tools center. Click Select Printing Templates in the lower right corner of this window to assign the appropriate templates.