Q: Is it possible to delete closed order tickets?  I have all the "test" orders from setting up the program.  I would like to start at order number one when I am ready to begin using the program.

A: It is possible to do so, but this involves removing specific data tables and creating new, empty files.

Warning: There is a danger of irretrievable data loss in following these instructions. If you do not fully understand the entire process, do not attempt these tasks. Contact your dealer or Point of Success support for assistance.

Point of Success Version 2.5

1. Exit all Point of Success programs on all workstations
2. Make a backup of your Point of Success data. This is most easily accomplished with the Database Administrator program included with Point of Success.
3. Open Windows Explorer on the computer where the database resides. If running on a network, this is the database server computer.
4. Browse to the C:\Point of Success\Data folder
5. Delete the following data tables (remove all tables starting with these names no matter what the file name extension) DeliveryRunItems, DeliveryRuns, Order, OrderItems, Till, and TillItems.
6. Browse to the Point of Success program folder (C:\Program Files\Point of Success\)
7. Run the CreatePOSData program to recreate the deleted database tables.

The next order entered in Point of Success will be order number one.

Point of Success Version 2

1. Exit all Point of Success programs on all workstations
2. Make a backup of your Point of Success data. This is most easily accomplished with the Data Utilities program included with Point of Success.
3. Open Windows Explorer on the computer where the database resides. If running on a network, this is the database server computer.
4. Browse to the C:\Point of Success\Data folder
5. Delete the following data tables (remove all tables starting with these names no matter what the file name extension) DeliveryRunItems, DeliveryRuns, Order, OrderItems, Till, and TillItems.
6. Browse to the Point of Success program folder (C:\Program Files\Point of Success Programs\)
7. Run the CreatePOSData program to recreate the deleted database tables.

The next order entered in Point of Success will be order number one.

Point of Success Version 1

1. Exit all Point of Success programs on all workstations
2. Make a backup of your Point of Success data. This is most easily accomplished with the Data Utilities program included with Point of Success.
3. Open Windows Explorer on the computer where the database resides. If running on a network, this is the database server computer.
4. Browse to the C:\Point of Success Pizzeria\Data folder
5. Delete the following data tables (remove all tables starting with these names no matter what the file name extension) DeliveryRunItems, DeliveryRuns, Order, OrderItems, Till, and TillItems.
6. Browse to the Point of Success program folder (C:\Program Files\Point of Success Programs\Pizzeria\)
7. Run the CreatePOSData program to recreate the deleted database tables.

The next order entered in Point of Success will be order number one.